SatoLOC Insight Platform
Effective Date: Jan 21, 2026
Last Updated: Jan 21, 2026
1. Introduction and Parties
These Terms of Service (“Terms”) constitute a binding agreement between SatoLOC Dil ve Çeviri Hizmetleri Limited Şirketi (“SatoLOC,” “Company,” “we”), a company registered in Türkiye (MERSIS: 0752103887200001), and you (“Customer,” “you”).
By creating an account or using the SatoLOC Insight platform (the “Services”), you agree to these Terms. If you do not agree, you must not use the Services.
2. Definitions
- “SatoLOC AutoLQA™”: The Company’s proprietary automated linguistic quality assurance technology.
- “Customer Content”: Data, text, and files uploaded by Customer for processing.
- “Beta Services”: Features or versions of the Service labeled as “Beta,” “Preview,” or “Early Access” such as SEO Analyzer, Flow Builder, Custom Content.
3. Use of Services
3.1 License Grant
SatoLOC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.
3.2 Restrictions
You shall not:
(a) Reverse engineer, decompile, or attempt to derive the source code of the Services;
(b) Use the Services to build a competitive product;
(c) Scrape or crawl the Platform;
(d) Use the Services to generate spam or fraudulent content.
3.3 Consumer Rights (Individual Users)
If you are an individual freelancer purchasing a “Starter” plan and qualify as a “consumer” under Law No. 6502 on the Protection of the Consumer:
- You acknowledge that the Services constitute digital content delivered immediately.
- By starting the use of the Services, you explicitly consent to immediate performance and acknowledge that you lose your Right of Withdrawal (Cayma Hakkı) once the service has begun, pursuant to the Regulation on Distance Contracts.
4. Intellectual Property
4.1 SatoLOC Rights
SatoLOC retains all rights to the Platform, including the “SatoLOC Insight” brand, “SatoLOC AutoLQA™”, algorithms, and software.
4.2 Customer Rights
Customer retains all ownership rights to Customer Content and the specific Output Data (translations/reports) generated for Customer.
5. Fees and Payment
Fees are specified in the applicable Order Form or pricing page. All fees are exclusive of VAT and other taxes. Payments are non-refundable except as expressly provided in these Terms or required by law.
6. Confidentiality
Each party agrees to protect the other’s Confidential Information with the same degree of care it uses to protect its own, but not less than reasonable care. Confidential Information does not include info that is public, independently developed, or received from a third party without breach.
7. Warranties and Disclaimers
7.1 “AS IS” Warranty
EXCEPT AS EXPRESSLY STATED HEREIN, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SATOLOC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
7.2 AI Disclaimer
Customer acknowledges that SatoLOC AutoLQA™ and Smart Content Engine utilize probabilistic artificial intelligence. SatoLOC does not guarantee that outputs will be error-free or 100% accurate. Human review is recommended for critical content.
7.3 Beta Services
Beta Services are provided for testing purposes only. They are provided “AS IS” without any warranties or Service Level Agreement (SLA) commitments. SatoLOC has no liability for any harm or damage arising out of or in connection with a Beta Service.
8. Limitation of Liability
8.1 Exclusion of Indirect Damages
To the maximum extent permitted by law, neither party shall be liable for lost profits, lost data, or indirect, special, or consequential damages.
8.2 Monetary Cap
Except for payment obligations, either party’s aggregate liability shall be limited to the amount paid by Customer to SatoLOC in the twelve (12) months preceding the claim, or €10,000, whichever is greater.
8.3 Gross Negligence Exception (Turkish Code of Obligations Art. 115)
NOTWITHSTANDING ANYTHING TO THE CONTRARY: The limitations and exclusions of liability in this Section 8 shall not apply to damages caused by gross negligence, willful misconduct, fraud, or death/personal injury caused by negligence. Any attempt to limit liability for gross negligence or willful misconduct is void under Article 115 of the Turkish Code of Obligations.
9. Term and Termination
- Term: As specified in your subscription plan.
- Termination for Cause: Either party may terminate immediately upon material breach if not cured within 30 days of notice.
- Effect: Upon termination, Customer right to use the Services ceases. Data will be retained/deleted in accordance with the Privacy Policy (Section 6).
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul (Çağlayan) shall have exclusive jurisdiction.
11. Notifications (KEP)
For Customers in Turkey, valid legal notices (including notices of default or termination) must be sent via Registered Electronic Mail (KEP) to satolocdil@hs01.kep.tr or via Notary Public to ensure evidentiary validity under the Turkish Commercial Code. Notices via standard email are for convenience only.